Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Burgess

Halethorpe,MD

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

11
11
years of professional experience

Work History

Server

LIBERATORE'S Ristorante
Westminster, MD
12.2022 - 03.2023
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted guests and provided menus.
  • Served food and beverages to patrons and confirmed complete orders.
  • Prepared checks, itemizing total meal costs and taxes.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Monitored dining room for cleanliness and proper set-up at all times.

Server

Jennings Cafe
Catonsville, MD
03.2016 - 11.2022
  • Took orders from customers accurately and in a timely manner.
  • Informed customers of daily specials and signature menu items.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees to perform duties.
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Server/bartender

Silver Diner Development BWI airport
Baltimore, MD
07.2012 - 01.2016
  • Took orders from customers accurately and in a timely manner.
  • Informed customers of daily specials and signature menu items.
  • Addressed complaints to kitchen staff and served replacement items.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

Some College (No Degree) - Nursing

CCBC
Catonsville, MD

Skills

  • Order accuracy
  • Food safety
  • Point of sale
  • Customer service
  • Menu knowledge
  • Beverage service
  • Communication skills
  • Catering experience
  • Problem solving
  • Cash handling
  • Professional appearance

Timeline

Server

LIBERATORE'S Ristorante
12.2022 - 03.2023

Server

Jennings Cafe
03.2016 - 11.2022

Server/bartender

Silver Diner Development BWI airport
07.2012 - 01.2016

Some College (No Degree) - Nursing

CCBC
Ashley Burgess