Ashley Byerley
Plattsburgh,NY
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
Work History
Sales Professional
Bailey Ford Of Plattsburgh
09.2020 - Current
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Brand Ambassador
Hart Agency
04.2016 - 09.2021
- Designated as the lead sales professional for Northern New York to promote a selection of alcoholic beverages to locations and venues while providing brand education to customers
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Bartender
Retro Live
01.2015 - 09.2021
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Brand Ambassador
Spitfire
08.2017 - 09.2017
- Contracted promotional event for Body Armor Sports Drinks where demonstrations and sampling was done on site within Target and Sam's Club
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Brand Ambassador
Heaven Hill Brands
10.2016 - 12.2016
- Temporary promotional event for Cold Spell Whiskey that provided brand education to establishments in Plattsburgh, NY and worked closely with bar staff and managers to plan promotional events within their location
- Scheduled frequent liquor tastings at the local liquor stores monthly to keep the product flowing and to engage with the consumers.
Education
Bachelor of Arts - Industrial Organizational Psychology
State University of New York At Plattsburgh
Plattsburgh, NY06.2017
Skills
- Upselling Techniques
- Negotiation Tactics
- Client Presentations
- Store Displays
- Effective Scheduling
- Qualified Lead Generation
- Client Correspondence
- Continuous Improvement Strategies
- Brand Promotion
Timeline
Sales Professional
Bailey Ford Of Plattsburgh
09.2020 - Current
Brand Ambassador
Spitfire
08.2017 - 09.2017
Brand Ambassador
Heaven Hill Brands
10.2016 - 12.2016
Brand Ambassador
Hart Agency
04.2016 - 09.2021
Bartender
Retro Live
01.2015 - 09.2021
Bachelor of Arts - Industrial Organizational Psychology
State University of New York At Plattsburgh
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