Ashley Cantrell
Harrisom,TN
Summary
Dedicated educator with a proven track record at Discovery Point, excelling in classroom management and relationship building. Leveraged critical thinking to enhance student engagement and differentiated instruction, fostering a supportive environment. Committed to effective parent-teacher communication, ensuring every child’s success through tailored lesson planning and positive reinforcement strategies.
Overview
5
5
years of professional experience
Work History
Teacher
Discovery Point
05.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Customer Service Coordinator
Food City
08.2020 - 01.2025
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled escalated customer issues with empathy and patience, working closely to reach satisfactory resolutions.
- Took ownership of customer issues and followed problems through to resolution.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Unfinished - Social Work
Chattanooga State Community College
Chattanooga, TNSkills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Parent-teacher communication
- Growth mindset
Timeline
Teacher
Discovery Point
05.2024 - Current
Customer Service Coordinator
Food City
08.2020 - 01.2025
Unfinished - Social Work
Chattanooga State Community College