Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Carlon

Sacromento,CA

Summary

Proven leader in customer-focused environments, adept at multitasking and cash handling, showcased during tenure at El Pollo Loco. Excelled in high-pressure situations, seamlessly integrating guest service with operational demands. Mentored and elevated team performance through positive reinforcement, embodying strong communication and organizational skills.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Dennys Restaurant
06.2024 - 10.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Cashier Team Lead

El Pollo Loco
01.2022 - 12.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Foothill High School
5000 McCloud Dr
07.2024

Skills

  • Customer service
  • Cash handling
  • Greeting guests
  • Strong multitasking

Timeline

Restaurant Hostess

Dennys Restaurant
06.2024 - 10.2024

Cashier Team Lead

El Pollo Loco
01.2022 - 12.2023

Foothill High School

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Ashley Carlon