Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Carreira

Honolulu,HI

Summary

Highly experienced customer service associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

6
6
years of professional experience

Work History

Sales Associate

Fabric Mart
Kaneohe, HI
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Associate

Regal Cinemas
Kaneohe, HI
11.2022 - 03.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Care Assistant

Bright Horizons Childcare
Kennesaw, GA
03.2019 - 11.2021
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.

Manager

Flavors Of Hawaii
Acworth, GA
09.2018 - 03.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Castle High School
Kaneohe, HI
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service

Timeline

Sales Associate

Fabric Mart
03.2023 - Current

Associate

Regal Cinemas
11.2022 - 03.2023

Care Assistant

Bright Horizons Childcare
03.2019 - 11.2021

Manager

Flavors Of Hawaii
09.2018 - 03.2019

High School Diploma -

Castle High School
Ashley Carreira