Ashley Castillo
San Antonio,TX
Summary
Focused worker with strength in precision. Proactive leader with strengths in communication and collaboration. Proficient in leveraging attention to detail and knowledge to promote customer satisfaction. Organized and motivated employee eager to apply organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Receptionist
Jay L Harman Fire Equipment
El Paso, TX
08.2023 - 02.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payments and updated accounts to reflect balance changes.
Media Technician
Enhance Christian Center
El Paso, TX
01.2021 - 02.2024
- Volunteer work
- Maintained and operated audio and visual equipment for live events.
- Set up, tested, and adjusted sound systems prior to events.
- Monitored progress of media projects throughout production process.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Troubleshot and repaired any malfunctioning audio and visual devices as needed.
To-Go Roadie
Texas Road House
El Paso, TX
01.2023 - 07.2024
- Delivered superior customer service focused on quality and meeting customer needs.
- Completed closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Communicated with customer to provide menu offering details and assist with decision-making.
Nursery Teacher
Enhance Christian Center
El Paso, TX
03.2021 - 02.2024
- Volunteer Work
- Developed and implemented creative activities to stimulate children's physical, social, emotional, and intellectual growth.
- Encouraged positive behavior through the use of reward systems and appropriate discipline techniques.
- Assessed each child's individual needs and created personalized lesson plans accordingly.
- Provided a nurturing environment by establishing trusting relationships with students and their families.
- Read stories aloud to engage children in language development activities.
Sandwich Artist
Subway
El Paso, TX
12.2021 - 12.2022
- Organized food preparation stations and regularly replenished supplies.
- Delivered superior customer service focused on quality and meeting customer needs.
- Completed opening, closing and shift change tasks by following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education
High School Diploma -
Mission Early College High School
El Paso, TX08.2022
Skills
- Interpersonal Communication
- Food Preparation
- Customer Service
- Phone and Online Order Processing
- Problem-Solving
- Taking and Preparing Orders
- Cleaning and Sanitizing
- Time Management
- Office Management
- Data Entry
- Mail Handling
Timeline
Receptionist
Jay L Harman Fire Equipment
08.2023 - 02.2024
To-Go Roadie
Texas Road House
01.2023 - 07.2024
Sandwich Artist
Subway
12.2021 - 12.2022
Nursery Teacher
Enhance Christian Center
03.2021 - 02.2024
Media Technician
Enhance Christian Center
01.2021 - 02.2024
High School Diploma -
Mission Early College High School
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