Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Castro

Carlsbad,NM

Summary

Accomplished Insurance Agent with a proven track record at JS Ward and Son Inc, demonstrating exceptional customer service and professionalism. Skilled in managing policy renewals and leveraging licensed insurance knowledge to boost sales. Excelled in fast-paced environments, significantly enhancing client satisfaction and retention through effective communication and ethical practices.

Overview

11
11
years of professional experience

Work History

Insurance Agent

JS Ward and Son Inc
08.2015 - 07.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Food Service Worker

Coldstone Creamery
08.2014 - 05.2015
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Sales Associate

Buckle
07.2013 - 12.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Arts -

Southeast New Mexico College
Carlsbad, NM
05.2024

High School Diploma -

Loving High School
Loving, NM
05.2013

Skills

Customer Service

Licensed Insurance Agent

Professionalism and Ethics

Fast Learner

Timeline

Insurance Agent

JS Ward and Son Inc
08.2015 - 07.2024

Food Service Worker

Coldstone Creamery
08.2014 - 05.2015

Sales Associate

Buckle
07.2013 - 12.2013

Associate of Arts -

Southeast New Mexico College

High School Diploma -

Loving High School

Similar Profiles

CREATE PROFILE
Ashley Castro