Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Chairs-Leggett

Kenner,LA

Summary

Proven Shift Manager with a track record of enhancing team performance and customer satisfaction at McDonald’s. Excelled in customer service excellence and cash handling, demonstrating exceptional time management and empathy. Achieved notable improvements in efficiency and problem-solving, leveraging strong communication skills and work ethic.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Dollar Tree
Metairie, LA
10.2019 - 01.2020

Worked light duty , at 6 months pregnant until Labor( 01-06-2020 ).

  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Deli Associate

SEgrocers/ Winndixie
Metairie, LA
02.2016 - 03.2018
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Shift Manager

McDonald’s
Kenner, LA
08.2013 - 10.2015
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

Bachelor Of Hospitality Management - Business Management

Delgado Community College
New Orleans, LA
02.2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Cash handling and management
  • Written and verbal communication
  • Order taking
  • Refunds and exchanges

Certification

Serve-safe food saftey complete.

Hospitality, travel , & tourism (N.O. Job corp)

Timeline

Cashier

Dollar Tree
10.2019 - 01.2020

Deli Associate

SEgrocers/ Winndixie
02.2016 - 03.2018

Shift Manager

McDonald’s
08.2013 - 10.2015

Bachelor Of Hospitality Management - Business Management

Delgado Community College
Ashley Chairs-Leggett