Ashley Cipriani
BUTLER,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Server Trainer
Clifford's Restaurant
02.2022 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Server Trainer
Villa Grande
02.2018 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Monitored new server performance and offered continuous support throughout training period.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
- Developed job-specific competencies and performance standards.
Education
Elementary Education/ Special Education - Elementary Education
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Effective Time Management
- Menu Memorization
- Safe Food Handling
- Order Accuracy
- Customer Connection
Timeline
Server Trainer
Clifford's Restaurant
02.2022 - Current
Server Trainer
Villa Grande
02.2018 - Current
Elementary Education/ Special Education - Elementary Education
Slippery Rock University of Pennsylvania