Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Cole

Locust ,NC

Summary

Driven Account Executive with distinct understanding of durable medical respiratory equipment and commitment to increasing sales for maximized company revenue. Knowledgeable about conflict resolution, solutions-oriented problem solving and patient care. Known for excellent customer service and great salesmanship. Hands on approach to referral management with involvement in all aspects of referral from intake to patient discharge.

Overview

6
6
years of professional experience

Work History

Account Executive, Durable Medical Equipment

PromptCare Companies
07.2021 - Current
  • Conducted informational trainings and briefings to clients on new features and updated products.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • 100% to budget for year. 250% year over year growth in ventilation.
  • Enteral strategy deployed in 2021 with successful growth.
  • Delivered targeted multi-platform integrated sales presentations, facilitating customer base expansion and revenue generation.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationship
  • Identified client business needs by gaining understanding of goals, objectives and processes.
  • Met and exceeded service level goals by identifying and achieving standards and expectations.
  • Stayed up-to-date on changing industry and product standards and trends related to accounts.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Reviewed accounts monthly to monitor and track customer satisfaction and complaints.

Clinical Respiratory Liaison

PromptCare Companies
07.2020 - 07.2021
  • Educated on multiple ventilators and supporting respiratory equipment for delivery and set up at patient bedside.
  • Coordinated with hospital staff to safely discharge medically complex patients for discharge.
  • Responsible for patient referrals, education and discharges in 2 major Charlotte hospitals.
  • Verified insurance coverage for patients and worked with local hospitals to schedule durable medical equipment delivery, set up and training.
  • Accurately documented completed training, discharge instructions and follow-up care.

Respiratory Therapist

PromptCare Companies
09.2017 - 07.2020
  • Managed and operated various mechanical ventilators and multiple pieces of durable medical equipment to deliver airway management for home use.
  • Analyzed patient and family feedback to identify opportunities for staff recognition and areas for improvement.
  • Responsible for regular patient followups to ensure patient safety and comfort on respiratory equipment.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.

Respiratory Therapist

Novant Health- Hemby Children's Hospital
06.2016 - 09.2017
  • Managed and operated mechanical ventilators to deliver airway management.
  • Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
  • Provided comprehensive care to improve and strengthen clients' respiratory functions.
  • Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.

Education

Bachelor of Science - Health Administration

Liberty University
Lynchburg, VA
05.2025

Associate of Science - Respiratory Therapy

Central Piedmont Community College
Charlotte, NC
05.2016

Skills

  • Knowledge of Industrial Standards
  • Sales Strategies Implementation
  • Customer Relationships
  • Onsite Visits
  • Patient Care and Education
  • Team Leadership

Timeline

Account Executive, Durable Medical Equipment

PromptCare Companies
07.2021 - Current

Clinical Respiratory Liaison

PromptCare Companies
07.2020 - 07.2021

Respiratory Therapist

PromptCare Companies
09.2017 - 07.2020

Respiratory Therapist

Novant Health- Hemby Children's Hospital
06.2016 - 09.2017

Bachelor of Science - Health Administration

Liberty University

Associate of Science - Respiratory Therapy

Central Piedmont Community College

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Ashley Cole