Ashley Coon
Temecula,CA
Summary
Dynamic and customer-focused, adept at cash register operation and excelling in high-stress situations. Proven track record in enhancing customer satisfaction and loyalty, while efficiently managing payment transactions. Skilled in customer service and time management, consistently achieving excellent accuracy levels in financial handling.
Overview
3
3
years of professional experience
Work History
Cashier
Sprouts Farmers Market Inc.
Temecula, CA
02.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Upsold additional products and services to customers, increasing revenue.
- Learned duties for various positions and provided backup at key times.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Chipotle Mexican Grill
Riverside, CA
10.2022 - 11.2023
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Prepared bowls, burritos and other specialty items according to customer specifications.
Sales Associate/Cashier
Daiso Industries Co
Rancho Cucamonga, CA
01.2022 - 10.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Valley View High School
Ontario, CASkills
- Customer Service
- Cash Register Operation
- Customer Assistance
- Time management skills
- POS Systems
- Payment Collection
Timeline
Cashier
Sprouts Farmers Market Inc.
02.2024 - 08.2024
Crew Member
Chipotle Mexican Grill
10.2022 - 11.2023
Sales Associate/Cashier
Daiso Industries Co
01.2022 - 10.2022
High School Diploma -
Valley View High School