Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashley Cooper

St Petersburg

Summary

Versatile and results-driven professional. Demonstrates proficiency in Microsoft Office and exemplary customer service, ensuring high-quality outcomes across diverse roles. Skilled in collaborating effectively and prioritizing tasks to meet and exceed objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Glory Days Grill
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

GED Tutor

State of Florida
01.2021 - 02.2023
  • Developed customized study plans for each student to address specific weaknesses and maximize strengths.
  • Assisted adult learners in overcoming educational barriers, resulting in higher levels of success on GED exams.
  • Increased student confidence in their abilities through consistent positive reinforcement and encouragement.
  • Increased GED pass rate by 38% in the first 6 months with tailored tutoring practices, and maintained pass rate throughout.

Emergency Medical Technician

Liberty Ambulance
02.2019 - 11.2019
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.

Direct Support Professional

L'Arche Jacksonville
10.2017 - 02.2019

o Assisted clients in feeding, bathing, changing, and accomplishing personal goals.

o Utilized Therap and other EMR programs for health tracking and medication administration

o Collaborated with professional medical staff to ensure adherence to clients' personal growth and enrichment plans.

Server

Taverna Yamas
07.2016 - 10.2017

Direct Support Professional

Danville Services of Oregon
01.2016 - 07.2016

Research Assistant

University of North Florida
07.2014 - 12.2015
  • Organized and actively participated in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Experienced in synthesizing information, rigorous documentation, and contributing to the publication of research articles.
  • Presented research at university symposiums and regional conferences, showcasing expertise.
  • Performed molecular techniques such as DNA, RNA and protein extraction, regular PCR and quantitative real time PCR, western blot analysis.


Education

Bachelor of Science - Biology

University of North Florida
Jacksonville, FL
12-2015

Skills

  • Customer Service
  • Typing Proficiency (70 WPM)
  • Microsoft Office
  • Analytical Skills
  • Management Skills
  • Data Collection and Entry
  • Ability to Prioritize
  • Ability to Multi-Task
  • Basic Spanish
  • Lab Techniques

Certification

CompTIA A+

Timeline

Server

Glory Days Grill
02.2023 - Current

GED Tutor

State of Florida
01.2021 - 02.2023

Emergency Medical Technician

Liberty Ambulance
02.2019 - 11.2019

Direct Support Professional

L'Arche Jacksonville
10.2017 - 02.2019

Server

Taverna Yamas
07.2016 - 10.2017

Direct Support Professional

Danville Services of Oregon
01.2016 - 07.2016

Research Assistant

University of North Florida
07.2014 - 12.2015

Bachelor of Science - Biology

University of North Florida
Ashley Cooper