Ashley Cruz
Houston,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings and looking to expand my experience.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Cashier
Three Brothers Bakery
Houston, TX
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Utilized time management skills to balance multiple tasks effectively during busy shifts.
- Maintained a clean and organized checkout area.
Brand Ambassador
American Eagle Outfitters, Inc
Houston, TX
04.2023 - 01.2024
- Engaged customers through product knowledge, enhancing brand loyalty and driving sales.
- Assisted in executing promotional events, increasing visibility and customer engagement.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
Cashier
Chick-fil-A
Houston, TX
06.2022 - 07.2023
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new team members on cash handling procedures.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
Education
Bachelor of Science - Public Policy
University of Houston
Houston, TX 01.2026 - 04.2026
Certificate - Diesel Mechanic
US Army Ordnance School
Fort Lee, VA 09.2025 - 12.2025
Certificate -
US Army Basic Combat Training
Fort Jackson, SC 07.2025 - 09.2025
High School Diploma -
High School For Law And Justice
Houston, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Issue resolution
- Dependability and reliability
Certification
- Security Officer Training Course Level II, 10/27/25
- Microsoft Word, 04/01/22
- Microsoft Powerpoint, 04/01/22
- EPA 609 Certification, 11/13/25
Languages
- English
- Spanish, Native or Bilingual
- English, Native or Bilingual
Timeline
Bachelor of Science - Public Policy
University of Houston
01.2026 - 04.2026
Certificate - Diesel Mechanic
US Army Ordnance School
09.2025 - 12.2025
Certificate -
US Army Basic Combat Training
07.2025 - 09.2025
Cashier
Three Brothers Bakery
01.2024 - Current
Brand Ambassador
American Eagle Outfitters, Inc
04.2023 - 01.2024
Cashier
Chick-fil-A
06.2022 - 07.2023
High School Diploma -
High School For Law And Justice