Ashley Darden
Dearborn Heights,MI
Summary
Proven expert in Mobile Device Management and fostering teamwork, I significantly enhanced store performance at OSL Retail Services by swiftly resolving customer issues and leveraging cross-platform proficiency. My adeptness in real-time communication and ability to maintain positive client relationships have consistently driven results, underscoring my commitment to excellence and collaborative success.
Overview
7
7
years of professional experience
Work History
Mobile Expert
OSL Retail Services
03.2019 - 06.2023
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
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Debt Collector
Stocks & Partners
10.2017 - 04.2018
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
Stocker
Walmart
01.2016 - 08.2016
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
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Education
Ramona High School
Ramona, CA08.2018
Skills
- Offline storage techniques
- Mobile Device Management
- Cross-platform Proficiency
- Real-time communication features
Timeline
Mobile Expert
OSL Retail Services
03.2019 - 06.2023
Debt Collector
Stocks & Partners
10.2017 - 04.2018
Stocker
Walmart
01.2016 - 08.2016
Ramona High School