Ashley Davis
Canton,MS
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 10+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
10
10
years of professional experience
Work History
Truck Driver Assistant
Banks Bro Trucking
Hattiesburg, MS
03.2023 - Current
- Check-in and out of appointments.
- Help with getting to destination in a timely matter.
- Verify load against shipping documents before transport.
- Monitor road conditions ahead of the truck using GPS systems and radio communication devices.
- Assist in navigating through congested city streets during rush hour periods.
Medication Adherence Technician
AdhereHealth
01.2023 - 03.2023
- Worked remotely interacting with healthcare professionals of all levels, involving patient medications and different insurance plans.
- Maintained confidentiality material, HIPAA, and communicated clearly with customers in verbal form to maintain accurate records and document calls.
- Made 80 to 200+ outbound and incoming calls a day capturing and supporting medication adherence while managing tasks and working in fast-paced environment.
- Data entry and verify information. Document and updated information based on calls, scheduled medications reviews, and provided excellent customer service to customers.
- Utilized resources provided for quick resolution.
- Resolved inquiries defined by processes and procedures.
Medication Adherence Technician
Aston Carter/AdhereHealth
10.2021 - 01.2023
- Worked remotely interacting with healthcare professionals of all levels involving patient medications and different insurance plans.
- Maintain confidentiality material
- Made 80 to 200+ outbound and incoming calls a day capturing and supporting medication adherence Manage multiple tasks and work in fast-paced environment
- Data entry
- Identify and obtain information and records from members and providers to correct/update information
- Making care for older adults calls, which includes medication review.
- Managed incoming calls from patients and other healthcare facilities to provide information or schedule services.
Quality Assurance Technician
Nuance Communications
01.2022 - 04.2022
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Verified accuracy of dictated reports prior to release for physician review.
- Reviewed existing medications for accuracy prior to prescribing new ones.
- Used Practice Fusion medical record software every day and developed advanced skills.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Transcribed dictation for variety of medical reports.
Certified Medical Assistant
University of Mississippi Medical Center
Jackson, MS
08.2019 - 08.2021
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintain HIPAA
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- EHR Epic.
Certified Medical Assistant
Hicks Gynecology
Canton, MS
05.2018 - 07.2019
- Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Processed payments from patients accurately using cash registers or computerized systems.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Changed dressings on wounds to prevent infection and check for healing.
- Contact patients to follow up on lab results or post-surgery
- EHR Practice Fusion.
Certified Medical Assistant
Merit Health Madison
Canton, MS
10.2013 - 04.2018
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Handled general office duties to support administrative staff during peak hours.
Education
Associate of Arts - General Studies
Holmes Community College
01-2024
Diploma - Medical Assistance
Delta Technical College
Mississippi09.2012
Skills
- Faxing
- Time management
- Critical thinking
- Microsoft office
- EHR
- Multi-line phone
- Data collection
- Money handling
- ICD-9 and CPT codes
- Patient Interviewing Skills
- Medical Filing
- Medical Billing
- Appointment Scheduling
- Recording Histories
- Routing Lab Results
- Eligibility Determination
- Appointment Confirmation
- Patient Intake
- HIPAA Compliance
- Payment Collection
- Scheduling Appointments
- Insurance Verification
- Typing 40 WPM
- Sterilization Procedures
- Office Administration
- Customer Service
- Strong Communication Abilities
- Driver Assistance
- Medical Terminology
- Vital Sign Monitoring
- Medical Records Management
- Patient Scheduling
- Patient Documentation
- Data Entry
- Patient-Focused Care
- STD Counseling
- Preparing Specimens and Samples
- Equipment Sterilization
- Human Anatomy and Physiology
- Patient Care Coordination
- OB/GYN Procedures
- Insurance Claims
- Documentation Skills
- Clinical Support
- Medical Transcription
- Proofreading
References
References available upon request.
Timeline
Truck Driver Assistant
Banks Bro Trucking
03.2023 - Current
Medication Adherence Technician
AdhereHealth
01.2023 - 03.2023
Quality Assurance Technician
Nuance Communications
01.2022 - 04.2022
Medication Adherence Technician
Aston Carter/AdhereHealth
10.2021 - 01.2023
Certified Medical Assistant
University of Mississippi Medical Center
08.2019 - 08.2021
Certified Medical Assistant
Hicks Gynecology
05.2018 - 07.2019
Certified Medical Assistant
Merit Health Madison
10.2013 - 04.2018
Associate of Arts - General Studies
Holmes Community College
Diploma - Medical Assistance
Delta Technical College
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