Ashley Eades
Cocoa,FL
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
16
16
years of professional experience
2009
2009
years of post-secondary education
Work History
Supervisor and server
Kay bbq
Cocoa, Florida
01.2017 - Current
- Supervised daily operations and ensured adherence to company policies.
- Trained new staff on workflows and safety procedures.
- Monitored team performance and provided constructive feedback.
- Implemented process improvements to enhance operational efficiency.
- Conducted regular inspections to ensure workplace safety standards.
- Resolved employee disputes and facilitated a positive work environment.
- Managed inventory control and maintained stock levels effectively.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Trained new employees on company policies and procedures.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Trained new employees on company policies, job duties, and performance expectations.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Implemented quality control measures, significantly reducing error rates.
- Implemented new operational procedures, increasing efficiency.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Streamlined workflow processes, reducing project completion times.
- Developed strategies to improve team performance and productivity.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Negotiated with suppliers to secure cost-effective resources.
Delivery Driver
Hobbs Health Care
North, ND
12.2009 - 08.2016
- Loaded and unloaded packages for timely deliveries across designated routes.
- Operated delivery vehicles while adhering to safety and traffic regulations.
Education
University of North Dakota
Grand Forks, NDSkills
- Communication
- Leading
- Key holder
- Money handling
- Customer service
- Training
- Team leader
- Line cook
- Pos system
- Computers
- Cleaning
- Taking orders
- Handling complaints
- Checking orders
- Stocking
- Inventory
- Using a meat slicer
- Grill cook
- Breakfast cook
- Dinner cook
References
References available upon request.
Timeline
Supervisor and server
Kay bbq
01.2017 - Current
Delivery Driver
Hobbs Health Care
12.2009 - 08.2016
University of North Dakota