Ashley Edwards
Acworth,GA
Summary
Results-driven professional in sales, known for exceptional productivity and efficiency in task completion. Skilled in client relationship management, policy customization, and market analysis. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to meet sales targets consistently.
Overview
14
14
years of professional experience
Work History
General Agent
American Income Life Insurance Company
Baton Rouge, LA
11.2022 - 10.2024
- Provided training, guidance, and mentoring to new agents.
- Participated in team meetings to discuss progress and brainstorm ideas for improving processes.
- Led training sessions for junior agents to enhance team capabilities.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
Social Services Director
Springlake Nursing and Rehab
Shreveport, Louisiana
08.2015 - 11.2022
- Admissions - Coordinating with hospitals, state agencies and facility to convert referrals into admissions
- Completion of legal paperwork upon admission and communicating with families and direct care staff of needs and expectations
- Discharge planning- Meeting with residents and family to coordinate needs and services upon returning to the community
- Follow up contact calls to ensure all needs are met
- Maintaining documents and requirements for residents with state agencies
- Insurance Coordination-maintaining authorizations and explaining benefits and policies to the residents and families
Billing Specialist
Gamble Guest Care Group
Shreveport, Louisiana
09.2010 - 08.2015
- Medicare and insurance billing
- Payment collection and processing from Medicare, Medicaid and Insurance
- Maintaining files to support monthly billing
Education
Bachelor of Science -
Louisiana State University
Skills
- Proficient in word Excel and Power Point
- American Health Tech
- Point Click Care
- Customer Service and care
- Compliance knowledge
- Schedule Management
Timeline
General Agent
American Income Life Insurance Company
11.2022 - 10.2024
Social Services Director
Springlake Nursing and Rehab
08.2015 - 11.2022
Billing Specialist
Gamble Guest Care Group
09.2010 - 08.2015
Bachelor of Science -
Louisiana State University
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