Ashley Edwards
Acworth,GA
Summary
Results-driven professional in sales, known for exceptional productivity and efficiency in task completion. Skilled in client relationship management, policy customization, and market analysis. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to meet sales targets consistently.
Overview
14
14
years of professional experience
Work History
General Agent
American Income Life Insurance Company
Baton Rouge , LA
11.2022 - 10.2024
- Provided training, guidance, and mentoring to new agents.
- Participated in team meetings to discuss progress and brainstorm ideas for improving processes.
- Led training sessions for junior agents to enhance team capabilities.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
Social Services Director
Springlake Nursing and Rehab
Shreveport , Louisiana
08.2015 - 11.2022
- Admissions - Coordinating with hospitals, state agencies and facility to convert referrals into admissions
- Completion of legal paperwork upon admission and communicating with families and direct care staff of needs and expectations
- Discharge planning- Meeting with residents and family to coordinate needs and services upon returning to the community
- Follow up contact calls to ensure all needs are met
- Maintaining documents and requirements for residents with state agencies
- Insurance Coordination-maintaining authorizations and explaining benefits and policies to the residents and families
Billing Specialist
Gamble Guest Care Group
Shreveport , Louisiana
09.2010 - 08.2015
- Medicare and insurance billing
- Payment collection and processing from Medicare, Medicaid and Insurance
- Maintaining files to support monthly billing
Education
Bachelor of Science -
Louisiana State University
Skills
- Proficient in word Excel and Power Point
- American Health Tech
- Point Click Care
- Customer Service and care
- Compliance knowledge
- Schedule Management
Timeline
General Agent
American Income Life Insurance Company
11.2022 - 10.2024
Social Services Director
Springlake Nursing and Rehab
08.2015 - 11.2022
Billing Specialist
Gamble Guest Care Group
09.2010 - 08.2015
Bachelor of Science -
Louisiana State University
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