Ashley Ekoes

Covington

Summary

Dynamic and results-driven professional with extensive experience in customer service at MOD Pizza. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Skilled in cash handling and employee training, demonstrating strong work ethic and integrity. Committed to fostering a welcoming environment while driving sales growth and operational efficiency.

Overview

years of professional experience

Certification

Work History

Cashier

Haggens

01.2025 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Assistant General Manager

MOD Pizza

03.2023 - 01.2025

Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Placed Sysco orders twice a week
Worked with brinks

FOH Team Member

Gillian’s Pizza

03.2020 - 03.2022

Trained new staff in front-of-house procedures, customer relations, and cleaning.
Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
Established welcoming atmosphere by greeting each guest warmly.
Answered customers' questions, recommended items, and recorded order information.

Education

Kent Lake High School

Black Diamond, WA

2020

Skills

Customer service
Customer assistance
Work ethic and integrity

Patience and empathy
MAST 12 permit