Ashley Escobar
3286 Sunderland Dr ,GA
Overview
5
5
years of professional experience
Work History
Insurance Agent
Statefarm Insurance
Lawrenceville, GA
12.2023 - Current
- Conducted research to identify competitive rates and benefits offered by other providers.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Assessed customer risk levels and recommended appropriate coverage options.
- Scheduled meetings with prospective clients to discuss available products and services.
Retention Specialist
Statefarm Insurance
Dunwoody, GA
06.2022 - 12.2023
- Identified potential risks associated with retaining existing customers and developed action plans accordingly.
- Implemented new technologies and processes designed to improve the overall customer experience.
- Worked closely with sales team members to ensure successful onboarding of new clients.
- Created personalized communication plans for key accounts based on individual needs and preferences.
- Resolved escalated issues from customers in a timely manner.
Insurance Agent
Statefarm Insurance
Lawrenceville, GA
06.2020 - 06.2022
- Conducted research to identify competitive rates and benefits offered by other providers.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Quality Control Inspector
Cort
Norcross, GA
07.2019 - 06.2020
- Trained new employees on proper use of test equipment and inspection techniques.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
Education
High School Diploma -
Berkmar High School
Lilburn, GA05-2019
Timeline
Insurance Agent
Statefarm Insurance
12.2023 - Current
Retention Specialist
Statefarm Insurance
06.2022 - 12.2023
Insurance Agent
Statefarm Insurance
06.2020 - 06.2022
Quality Control Inspector
Cort
07.2019 - 06.2020
High School Diploma -
Berkmar High School