Ashley Forbes
Mcrae,Georgia
Summary
I am a very organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a vast knowledge of insurance billing and I learn very quickly. I value patient privacy and am aware of HIPAA regulations. I am very friendly and have no problem interacting with patients throughout the day. I also know how to navigate my way around computer programs and have typing experience. I am a hard worker and have no problem learning new tasks to help my fellow co-workers out. I am dependable and work attendance is very important to me.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Ryals Drug Store
10.2013 - 08.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Mailroom Scanner
ACS
05.2009 - 04.2010
- Coordinated with other departments to ensure efficient transfer of scanned documents for further processing or archiving purposes.
- Archived documents to locate quickly by strictly following storage methods.
- Kept up-to-date with industry developments in scanning technology, recommending appropriate upgrades when necessary.
- Enhanced scanning efficiency by implementing an optimized workflow, reducing processing time.
- Gathered, sorted and scanned documents to enter into computer system.
- Increased efficiency in document processing by meticulously scanning and categorizing materials according to company protocols.
Education
High School Diploma -
Telfair County High School
Mcrae, GA05-2005
Skills
- Medication dispensing
- HIPAA compliance
- Prescription filling
- Drug safety
- Answering customer questions
- Insurance verification and billing
- Processing payments
- FDA drug safety guidelines
- Pharmaceutical calculations
- Dosage form preparation
- Interpreting and processing medication orders
- Problem-solving skills
- Drug utilization review
- Healthcare regulations
- Patient education and counseling
- Customer records management
- Record preparation
- Drug interaction awareness
- Medication therapy management
- Updating medication histories
- OTC recommendations
- Patient confidentiality
- Medicare and medicaid process
- Insurance reconciliation
- Resolving customer issues
- Customer service
- Prescription refill fulfillment
- Insurance claim processing software
Timeline
Pharmacy Technician
Ryals Drug Store
10.2013 - 08.2025
Mailroom Scanner
ACS
05.2009 - 04.2010
High School Diploma -
Telfair County High School
Similar Profiles
HUGH YAWNHUGH YAWN
Pharmacy Owner at Ryals Drug StorePharmacy Owner at Ryals Drug Store
NICKITA SIMMONSNICKITA SIMMONS
Certified Pharmacy Technician at MT VERNON DRUG COMPANYCertified Pharmacy Technician at MT VERNON DRUG COMPANY
Sam McGaugheySam McGaughey
Director of Business Development at Ryals Brothers LLCDirector of Business Development at Ryals Brothers LLC
Madeline StricklandMadeline Strickland
Floral Sales Associate at C.J.'s Flowers and GiftsFloral Sales Associate at C.J.'s Flowers and Gifts
Yomoka ZandersYomoka Zanders
LPN at Telfair Medical Group of Jeff Davis HospitalLPN at Telfair Medical Group of Jeff Davis Hospital