Ashley Frasure
940 3rd St,OH
Summary
Dynamic Sales Associate with proven success at Buckeye Granite, excelling in customer service and sales development. Cultivated strong customer relationships, consistently achieving monthly sales targets through effective upselling and problem-solving. Recognized for exceptional teamwork and maintaining a welcoming environment, driving increased customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Sales Associate
Buckeye Granite
01.2016 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Bagger
Kroger
Logan, Ohio
03.2016 - 01.2018
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Retrieved grocery carts and baskets from lot and various site locations.
- Bagged customer purchases while paying mind to industry best practices.
- Returned unwanted merchandise and retrieved specially requested products.
Education
General
Marietta College
Marietta, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Sales expertise
- Upselling
- Payment processing
- Sales development
Timeline
Bagger
Kroger
03.2016 - 01.2018
Sales Associate
Buckeye Granite
01.2016 - Current
General
Marietta College