Ashley Frey
Lancaster,PA
Summary
Dynamic and reliable Sales Associate at Hake's Sporting Goods, adept at enhancing customer experiences through exceptional service and product knowledge. Proven ability to collaborate effectively with teams, manage transactions accurately, and build lasting customer relationships, ensuring repeat business and operational excellence. Strong problem-solving skills complemented by a commitment to teamwork.
Overview
6
6
years of professional experience
Work History
Sales Associate
Hake's Sporting Goods, LLC
01.2025 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained clean and organized sales floor to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve service quality.
- Assisting with repairing guns, and cleaning for function testing.
- Placing orders for guns, ammunition, gun supplies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Front Desk Receptionist
Howard Orthodontics
09.2024 - 12.2024
- Greeted and assisted visitors, ensuring a welcoming environment and professional first impression.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Coordinated appointment scheduling for staff, optimizing calendar management and resource allocation.
- Maintained organized front desk area, enhancing operational efficiency and aesthetics of reception space.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Accounts Payable Clerk/Administrative Assistant, Accounts Receivable
Frey Group LLC/Coast of Maine
03.2022 - 09.2024
- Processed vendor invoices with accuracy and attention to detail.
- Managed payment schedules ensuring timely disbursements to suppliers.
- Reconciled accounts payable reports against general ledger entries.
- Collaborated with cross-functional teams to resolve discrepancies efficiently.
- Monitored aging reports, addressing overdue payments proactively.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Office Assistant
Respitech Medical, Inc
09.2019 - 02.2022
- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated schedules and appointments for executive team, optimizing time management.
- Assisted in maintaining inventory levels, tracking supplies effectively to prevent shortages.
- Developed and implemented filing systems, improving document retrieval speed and accuracy.
- Pulled and provided CPAP supply orders for patients.
- Contacted insurance agencies for patient details for sleep studies, CPAP machines, and supplies.
Education
High School Diploma -
Conestoga Valley School District
Lancaster, PA06-2017
Certificate of Technical Studies - Large Animal Science And Technology
Lancaster County Career And Technology Center
Willow Street, PA06-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate
Hake's Sporting Goods, LLC
01.2025 - Current
Front Desk Receptionist
Howard Orthodontics
09.2024 - 12.2024
Accounts Payable Clerk/Administrative Assistant, Accounts Receivable
Frey Group LLC/Coast of Maine
03.2022 - 09.2024
Office Assistant
Respitech Medical, Inc
09.2019 - 02.2022
High School Diploma -
Conestoga Valley School District
Certificate of Technical Studies - Large Animal Science And Technology
Lancaster County Career And Technology Center