ASHLEY FULFORD
Apopka,FL
Summary
Experienced executive assistant and licensed Realtor with over 20 years of proven success in administrative support, client relations and real estate operations. Recognized for exceptional customer service, composure in high-pressure situations and a track record of delivering results. Skilled in marketing, negotiation, social media and project management. Dedicated to fostering business growth through organizational abilities and cultivating meaningful relationships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
REALTOR / Investor
Mark Spain Real Estate
01.2013 - Current
- Prepare real estate contracts, disclosures, and transaction documents
- Maintain organized client databases and transaction records
- Conduct market research and provide property trend reports
- Track transaction deadlines and ensure compliance with regulations
- Support lead generation and manage CRM follow-ups
- Collaborate with escrow, title, and loan professionals
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Build lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Develop strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhance client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Deliver exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamline contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Leverage social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Ensure compliance with federal/state laws regulating real estate transactions.
Executive Assistant
Premier Machinery, Inc.
01.2011 - 03.2015
- Provided administrative support to the CEO, including calendar and travel coordination
- Created and maintained financial reports, invoices, and confidential documentation
- Ensured accurate monthly expense tracking and report submission
- Streamlined communication between executives and external stakeholders
- Played a key role in optimizing administrative workflows and compliance tracking
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Skills
- Real Estate Transactions
- Client Relationship Management
- Negotiation & Sales
- Marketing & Social Media
- Project & Property Management
- CRM Systems (eg, Salesforce)
- Business Development
- Office Administration
- Comparative market analysis
- Strong negotiation skills
- Contract negotiation
- Client relations
Certification
Florida Real Estate License, SL330123
Timeline
REALTOR / Investor
Mark Spain Real Estate
01.2013 - Current
Executive Assistant
Premier Machinery, Inc.
01.2011 - 03.2015
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