Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ashley Galvan

San Jose,CA

Summary

Customer service and food handling experience for 7 years and 5 years of experience as a supervisor. I am able to delegate breaks and tasks to others by being organized and efficient. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Total Wine & More
San Jose, CA
10.2023 - 01.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Followed work policies by ensuring every customer was of appropriate drinking age
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Supervisor

Pizza My Heart, Inc.
Santa Clara, CA
06.2021 - 08.2023
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Completed store opening and closing procedures and balanced tills.
  • Ordered store inventory weekly

Shift Lead Manager

McDonald's
Santa Clara, CA
06.2017 - 03.2022
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Completed store closing procedures and balanced tills.

Education

No Degree - Licensed Vocational Nurse

Carrington College California - San Jose
San Jose, CA
02.2025

High School Diploma -

Prospect High School
Saratoga, CA
06.2019

Skills

  • Customer Service
  • POS System Operation
  • Training and mentoring
  • Computer Skills

Certification

  • Responsible Beverage Service - Food Handler
  • ServSafe -Food Handler
  • Basic Life Support Certification

Languages

English
Spanish

Timeline

Sales Associate

Total Wine & More
10.2023 - 01.2024

Supervisor

Pizza My Heart, Inc.
06.2021 - 08.2023

Shift Lead Manager

McDonald's
06.2017 - 03.2022

No Degree - Licensed Vocational Nurse

Carrington College California - San Jose

High School Diploma -

Prospect High School
Ashley Galvan