Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Garakani

McGregor,TX

Summary

Proven team player in both leadership and team member roles. Fast learner in high paced high intensity jobs that demand speed accuracy and great customer service skills. Looking for a challenging, fun and exciting atmosphere that I can team up with peers and conquer tasks at hand.

Overview

16
16
years of professional experience

Work History

Cashier

Viteks BBQ Waco Tx
Waco, TX
04.2024 - Current
  • Welcomed customers
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and loses.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Fostered positive customer relations by resolving complaints
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated smoother checkout process, trained new employees on POS system
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Reduced processing errors by meticulously following transaction procedures.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff

Owner/Operator

True Blue Pool Waco
McGregor, TX
09.2016 - 02.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication, including answering a minimum of 20 calls or emails each day
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Oversaw operations of personal pool service route.
  • Managed multiple routes to optimize operational efficiency.

Streamlined route planning to enhance technician efficiency.

Owner Operator

Bush’s Chicken
Lamesa, TX
08.2015 - 08.2016
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 15 to 20 employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maximized quality assurance by completing frequent line checks.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Helped with training and onboarding
  • Followed and enforced strict recipe and food quality guidelines for franchise operations inspections

Cashier

Bush’s Chicken
Temple, OK
12.2009 - 12.2012
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Trained all new staff and helped with interviews and onboarding

Education

Associate Of Arts - Fashion Design And Merchandising

Wade College
Dallas, TX
05.2006

Skills

  • Customer service
  • Work ethic and integrity
  • Clear communication
  • Problem-solving
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Merchandise restocking
  • Multitasking and organization
  • Honest and dependable

Timeline

Cashier

Viteks BBQ Waco Tx
04.2024 - Current

Owner/Operator

True Blue Pool Waco
09.2016 - 02.2025

Owner Operator

Bush’s Chicken
08.2015 - 08.2016

Cashier

Bush’s Chicken
12.2009 - 12.2012

Associate Of Arts - Fashion Design And Merchandising

Wade College