Ashley Gartner
Wooster
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Server
Red Lobster Restaurant
Wooster
08.2022 - Current
- Provided exceptional customer service to enhance dining experiences.
- Managed food and drink orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers on menu items and service standards.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Quality Control Inspector
GOJO
Wooster
08.2020 - 10.2021
- Inspected products for quality compliance with company standards.
- Conducted routine checks on manufacturing processes and equipment.
- Collaborated with production teams to identify quality issues.
- Trained new staff on quality control procedures and standards.
- Assisted in developing and implementing quality improvement initiatives.
- Tested finished goods prior to shipment according to established protocols.
- Used specialized tools to take precise measurements of various aspects of samples.
Server
The Henry station
Wooster
12.2018 - 12.2020
- Took food and drink orders accurately from guests at tables.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
- Mixed drinks accurately following established recipes and customer preferences.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Poured wine, beer, and cocktails for patrons.
- Balanced daily registers and generated sales reports for management.
Education
CCNA - Computer Networking
Wayne County Schools Career Center
Wooster, OH 08.2009 - 05.2011
Wooster
Wooster, OHSkills
- Customer service
- Food safety compliance
- Order management
- POS operation
- Staff training
- Attention to detail
- Sales expertise
- Multitasking and organization
- Wine pairings
References
References available upon request.
Timeline
Server
Red Lobster Restaurant
08.2022 - Current
Quality Control Inspector
GOJO
08.2020 - 10.2021
Server
The Henry station
12.2018 - 12.2020
CCNA - Computer Networking
Wayne County Schools Career Center
08.2009 - 05.2011
Wooster