Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Gill

Elk Grove,CA

Summary

Reliable professional candidate enthusiastically pursuing opportunity to add immediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

7
7
years of professional experience

Work History

Direct Support Professional

Legacy ResHab, LLC
Nampa, ID
04.2023 - 07.2023
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Transported clients to medical and dental appointments to provide support.
  • Administered medication as directed by physician.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Remote Customer Care Specialist

Tom's Pest Control
WA, QLD, NSW, VIC Australia
03.2021 - 06.2022
  • Responded to customer calls and emails to answer questions about products and services.
  • Communicated with customers to identify needs and expectations.
  • Identified customer issues with products or services, investigated causes and initiated resolutions.
  • Maintained and managed customer files and databases.
  • Kept accurate records to document service actions and discussions.
  • Scheduled technician repair appointments at customer request
  • Organized busy technician schedules

Donor Relations Specialist

Donor Services Group, LLC
Los Angeles, CA
10.2016 - 03.2020
  • Supported national political campaigns by advocating for needed donations.
  • Proposed fundraising opportunities to potential donors to increase sources of funding.
  • Developed and implemented marketing strategies targeting donors.
  • Conducted dynamic presentations to internal and external customers, partners and executive leadership.
  • Worked well with co-workers, supervisors and manager to accomplish donation objectives.
  • Managed donor complications arising from donation process.

Education

High school diploma -

San Juan High School
Citrus Heights, CA

Heald College
Roseville, CA

Skills

  • Leadership
  • Inside sales
  • Negotiation
  • Cold calling
  • Microsoft Office
  • Marketing
  • Account management
  • Presentation skills
  • Research
  • Customer service (10 years)
  • Restaurant experience (6 years)
  • First Aid Certification

Timeline

Direct Support Professional

Legacy ResHab, LLC
04.2023 - 07.2023

Remote Customer Care Specialist

Tom's Pest Control
03.2021 - 06.2022

Donor Relations Specialist

Donor Services Group, LLC
10.2016 - 03.2020

High school diploma -

San Juan High School

Heald College

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Ashley Gill