Reliable professional candidate enthusiastically pursuing opportunity to add immediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Legacy ResHab, LLC
04.2023 - 07.2023
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Transported clients to medical and dental appointments to provide support.
Administered medication as directed by physician.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Remote Customer Care Specialist
Tom's Pest Control
03.2021 - 06.2022
Responded to customer calls and emails to answer questions about products and services.
Communicated with customers to identify needs and expectations.
Identified customer issues with products or services, investigated causes and initiated resolutions.
Maintained and managed customer files and databases.
Kept accurate records to document service actions and discussions.
Scheduled technician repair appointments at customer request
Organized busy technician schedules
Donor Relations Specialist
Donor Services Group, LLC
10.2016 - 03.2020
Supported national political campaigns by advocating for needed donations.
Proposed fundraising opportunities to potential donors to increase sources of funding.
Developed and implemented marketing strategies targeting donors.
Conducted dynamic presentations to internal and external customers, partners and executive leadership.
Worked well with co-workers, supervisors and manager to accomplish donation objectives.
Managed donor complications arising from donation process.