Ashley Gomez
CA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Amy's Hallmark Shop
09.2021 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty, and to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Childcare Club
LA Fitness
01.2019 - 02.2020
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Developed age-appropriate activities and crafts to engage children.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
Cashier
Target
11.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Science - Occupational Therapy Assistance
Santa Ana College
06-2025
Associate of Arts - Liberal Arts - Social And Behavioral Science
Santa Ana College
Santa Ana, CA06-2023
Early Childhood Assistant Teacher
Santa Ana College
06-2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving skills
- Excellent people skills
- Goal-Oriented
Certification
- Bureau of Labor Statistics (BLS)
- Personal Protective Equipment (PPE)
- Health Insurance Portability and Accountability Act (HIPAA)
Timeline
Sales Associate
Amy's Hallmark Shop
09.2021 - Current
Childcare Club
LA Fitness
01.2019 - 02.2020
Cashier
Target
11.2017 - 01.2018
Associate of Science - Occupational Therapy Assistance
Santa Ana College
Associate of Arts - Liberal Arts - Social And Behavioral Science
Santa Ana College
Early Childhood Assistant Teacher
Santa Ana College
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