Ashley Gomez
La Puente ,CA
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Knowledgeable with solid background in hospitality and customer service. Successfully ensured guest satisfaction through seamless coordination and attentive service.
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
1
1
year of professional experience
Work History
Hostess
Great Maple
07.2023 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Packer
Fashion Nova Warehouse
09.2023 - 03.2024
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Improved team collaboration through effective communication and coordination with coworkers.
Education
Cosmetology License - Cosmetology
Baldwin Park Adult And Community Education
Baldwin Park, CA05-2024
High School Diploma -
Bassett High School
La Puente, CA06-2023
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Exceptional communication
- Cleanliness maintenance
- Product packaging
- Cosmetology
- Makeup application
Languages
Spanish
Full Professional
Timeline
Packer
Fashion Nova Warehouse
09.2023 - 03.2024
Hostess
Great Maple
07.2023 - 05.2024
Cosmetology License - Cosmetology
Baldwin Park Adult And Community Education
High School Diploma -
Bassett High School
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