Bridget Grace
Kathleen,GA
Summary
Detail-oriented appointment scheduler with strengths in patient scheduling, calendar management, and HIPAA-compliant communication. Skilled in verifying demographics, insurance, and appointment readiness while maintaining accuracy, professionalism, and confidentiality.
Overview
1
1
Certification
Work History
Appointment Scheduler
Omni Interactions / Solis Mammography
09.2026 - Current
- Coordinated calendar availability with technologists and clinic staff to support daily flow.
- Scheduled screening and diagnostic mammography appointments using scheduling systems.
- Verified patient demographics, insurance details, and appointment readiness before visits.
- Answered inbound calls, resolved basic scheduling questions, and routed complex concerns appropriately.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
Education
Certificate - Medical Coding
US Career Institute
Kathleen, GA11-2025
High School Diploma -
Lexington High Schhool
Lexington, TN05-2007
Skills
- Patient scheduling
- Calendar management
- Team collaboration
- Clinical documentation
- ICD-10 proficiency
- HIPAA compliance
- Patient confidentiality
- Appointment coordination
- Critical thinking
- Meeting deadlines
- Follow-up skills
- Remote work capabilities
- Patient intake processing
Certification
- CPC - Certified Professional Coder
Timeline
Appointment Scheduler
Omni Interactions / Solis Mammography
09.2026 - Current
Certificate - Medical Coding
US Career Institute
High School Diploma -
Lexington High Schhool