Ashley Gregorio
New Boston,NH
Summary
Proactive Inside Sales Representative with a strong track record in fire sprinkler system sales and customer account management. Known for building lasting client relationships, identifying opportunities, and delivering competitive, code-compliant proposals. Combines technical knowledge of fire protection systems with persuasive communication skills to drive revenue growth and support field operations. Met company provided sales goals all four years with the company.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
Impact Fire Services
Hudson , NH
07.2021 - Current
- Cultivated and strengthened customer relationships to drive revenue growth.
- Managed customer accounts and maintained strong relationships with clients.
- Assisted clients in selecting fire protection solutions tailored to their needs.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Conducted follow-up calls to ensure customer satisfaction and resolve inquiries.
- Followed up on pending orders and inquiries in a timely manner.
- Collaborated with cross-functional teams to ensure timely service delivery.
- Maintained detailed records of customer interactions, orders and account status updates.
- Maintained detailed account records and contact logs to facilitate the sales process.
Assistant Store Manager
Coach Outlet
Merrimack, New Hampshire
11.2018 - 11.2021
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on product knowledge and customer service techniques.
- Coordinated visual merchandising to align with seasonal promotions and brand standards.
- Led team meetings to discuss sales strategies and customer feedback.
- Oversaw inventory management, including stock replenishment and organization.
- Monitored sales performance and identified areas for improvement within the team.
- Oversaw daily cash handling procedures and reconciled discrepancies.
Store Manager
Windsor Fashion
Manchester, USA
03.2016 - 11.2018
- Managed scheduling and operations for sales team of 15+ employees to ensure optimal coverage and performance
- Managed daily store operations and ensured high customer service standards.
- Trained and supervised staff to enhance team performance and productivity.
- Developed merchandising strategies to optimize product displays and inventory flow.
Supervisor
Charlotte Russe
Manchester, USA
11.2013 - 03.2016
- Managed and scheduled 25+ employees to optimize workforce efficiency.
- Led all business operations and guided the team to achieve results in a fast-paced, high-volume retail environment.
- Handled customer complaints professionally, achieving positive outcomes.
- Set monthly, weekly and daily sales goals
- Implemented weekly promotional displays and window changes to attract customers.
- Conducted weekly markdowns to promote clearance and manage stock levels.
- Ensured store presented an inviting atmosphere for customers to enhance shopping experience.
- Monitor the market, looking out for trends & latest fashions
- Hire and training individual staff members
- Process shipment daily
Office manager, Medical Assistant
Whole Health Naturopathic Medical Center
Manchester, USA
05.2008 - 01.2011
- Managed daily operations in fast-paced multi-doctor practice, ensuring smooth workflow.
- Ensured patient files were complete and accessible for healthcare providers.
- Collected and documented patient vitals for medical evaluation.
- Schedule patients for multiple doctors
- Coordinated processing and shipping of prescriptions to ensure timely delivery to patients.
- Monitored inventory levels and ordered supplies to maintain operational efficiency.
- Make tinctures and herbs for patients
- Train students in day to day operations
Skills
- Sales strategy
- Sales forecasting
- Account management
- Customer relationship management
- Customer service
- Customer satisfaction
- Revenue growth
- Sales administration
- Problem solving
- Prioritizing tasks
- Superior organizational skills
- Detail-oriented
- Team collaboration
- Staff training and development
- Conflict resolution
- Integrity
- Staff development
Timeline
Inside Sales Representative
Impact Fire Services
07.2021 - Current
Assistant Store Manager
Coach Outlet
11.2018 - 11.2021
Store Manager
Windsor Fashion
03.2016 - 11.2018
Supervisor
Charlotte Russe
11.2013 - 03.2016
Office manager, Medical Assistant
Whole Health Naturopathic Medical Center
05.2008 - 01.2011