Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Griffor

Assistant Store Manager
Saint Clair,MI

Summary

Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Assistant Store Manager

Dick Sporting Goods
Bloomfield Hills, MI
02.2022 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Freight Flow Lead

Dicks Sporting Goods
Rochester , MI
11.2021 - 01.2022
  • Reached, lifted and maneuvered objects of varying dimensions and weights up to 200 pounds.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Determined method of shipment and prepared bills of lading, invoices and other shipping documents
  • Monitored company inventory to keep stock levels and databases updated.

Interim Assistant Manager

Dick Sporting Goods
Sterling Heights, MI
07.2021 - 10.2021
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.

Apparel Key Lead

Dicks Sporting Goods
Rochester , MI
01.2019 - 06.2021
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Tracked and prioritized work orders to meet daily production requirements

Apparel Associate

Dicks Sporting Goods
Port Huron, MI
09.2018 - 01.2019
  • Maintained loss prevention standards by monitoring and observing customers on sales floor.
  • Displayed and organized products in store to help customers locate products easily.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Created stunning displays to capture customer attention. and increase sales.

Education

BBA - Business Management

Oakland University
Rochester, MI
08.2019 - Current

Skills

    Order management

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Timeline

Assistant Store Manager

Dick Sporting Goods
02.2022 - Current

Freight Flow Lead

Dicks Sporting Goods
11.2021 - 01.2022

Interim Assistant Manager

Dick Sporting Goods
07.2021 - 10.2021

BBA - Business Management

Oakland University
08.2019 - Current

Apparel Key Lead

Dicks Sporting Goods
01.2019 - 06.2021

Apparel Associate

Dicks Sporting Goods
09.2018 - 01.2019

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Ashley GrifforAssistant Store Manager