Clifford Smallfence
Bakersfield,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Personal Shopper/Delivery Driver
Walmart
Bakersfield, CA
08.2024 - Current
- Responsible for fulfilling customer orders, providing customer service, and ensuring the accuracy of orders
- Locating, preparing, and packaging merchandise
- Ability to make product substitutions, consulting with customers and following up on out-of-stock merchandise
- Responding to customer inquiries and requests
- Soliciting feedback from customers
Fresh Manager
Walmart
Fresno, CA
09.2024 - 07.2024
- Responsible for food safety by monitoring the temperature, storage, sanitation, and all aspects of food merchandise quality
- Handled product inventory and ensured the fresh area's forecast for production, on-hand supplies, and current in stock were in line with company expectations
- Assisted the management team in controlling expenses and wages
- Maintain quality merchandise presentations through stocking and rotating merchandise, setting up, cleaning, and organizing product displays
- Handled claims and returns and interacted with the management as needed to achieve department goals
Line Cook/Dishwasher
Red Robin
Fresno, CA
12.2020 - 10.2021
- Prepared food the Red Robin way, which included cutting, sautéing, broiling, frying, and cooking various meals including meats, fish, poultry, vegetables, soups, salads, and other ingredients
- Adhered to safe food handling and cleanliness rules
- Responsible for maintaining a clean kitchen and properly washing and sorting dishes
- Handled food prep per health and safe food guidelines
Cook/Service Worker
Chick-fil-A Restaurants
Fresno, CA
12.2018 - 12.2020
- Prepared and cooked food according to food quality and company standards
- Ensured food was cooked properly in accordance with company requirements and that all ingredients were fresh and of high quality
- Experience with large-volume cooking equipment and cutlery tools, as well as cleaning all equipment used during the process
- Responsible for following all laws pertaining health and safety regulations
- Experience in training new cooks with procedures, food quality, and daily inspections
Lead Server
Terrace at San Joaquin Gardens
Fresno, CA
12.2016 - 12.2019
- Greeted customers, seated them, and provided attentive service
- Responsible for taking orders and communicating special requests to the kitchen
- Delivered orders ensuring was always of high quality
- Performed opening and closing duties to ensure restaurant was always clean and ready for customers
- Responsible for collecting payments and closing out tickets
- Supervised serving staff team of 6
- Trained new employees on restaurant food service procedures, customer service standards, and operating procedures
Education
High School Diploma - undefined
Clovis West
Fresno, CA06.2016
Skills
- Customer Service
- Relationship Building
- Heavy Lifting
- Product awareness
- Delivery organization
- Strong interpersonal skills
- Concise communication skills
Certification
Certified Food Safety Manger - 2024-06
Timeline
Fresh Manager
Walmart
09.2024 - 07.2024
Personal Shopper/Delivery Driver
Walmart
08.2024 - Current
Line Cook/Dishwasher
Red Robin
12.2020 - 10.2021
Cook/Service Worker
Chick-fil-A Restaurants
12.2018 - 12.2020
Lead Server
Terrace at San Joaquin Gardens
12.2016 - 12.2019
High School Diploma - undefined
Clovis West