Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ASHLEY GUSTAFSON

San Diego,CA

Summary

Result-driven and seasoned Luxury Community Manager (12+ years) with a proven track record of orchestrating and enhancing the living experiences within elite residential communities throughout Downtown San Diego and surrounding areas. Armed with a comprehensive background in property management, customer service, and strategic marketing, I have consistently propelled luxury developments to new heights of exclusivity and satisfaction.

Overview

14
14
years of professional experience

Work History

Leasing Manager

Quarterra (LMC)
01.2019 - Current
  • Developed and implemented marketing strategies that consistently maintained high occupancy rates
  • Successfully achieved rent growth from $3.26 to $5.19 per sq' ft
  • At its highest point
  • Maintained resident retention well above the 50% benchmark averaging above 67%
  • Cultivated positive tenant relations by addressing concerns, resolving disputes and providing exceptional customer service
  • Contract Negotiations, Investor Relations and acquisitions
  • Budgeting and financial analysis
  • Utilized data analytics and market research to adjust rental rates and pricing strategies, resulting in sustained occupancy rates
  • Established strong tenant relations and streamlined the leasing process to minimize vacancies
  • Ensured compliance with all relevant local, state and federal housing laws
  • Established strong tenant relations and streamlined the leasing process to minimize vacancies.

Multi-Site Community Manager

Aimco
01.2016 - 01.2018
  • Successfully managed two separate unique properties and staff in downtown San Diego and La Jolla, CA
  • Achieved and exceeded occupancy, financial, employee and resident retention expectations
  • Contract negotiations
  • Adapted work schedules based on individual property demands
  • Supervised redevelopment and construction staff, conducting weekly conference calls for progress updates
  • Collaborated with brokers in La Jolla to market luxury rental units priced at $5.50+ sq ft.

Assistant Community Manager

Aimco
01.2010 - 01.2016
  • Collaborated with the office staff to ensure efficient rent collection
  • Assisted in the hiring, training and management of a 10+ person staff
  • Generated monthly delinquency reports / Achieved below 2% delinquency in AR
  • Worked with property manager to develop proactive teams
  • Coded all information in company provided property related database
  • Coordinate the eviction process for delinquent rents and send files to collections
  • Complete move outs & FAS
  • Prepare annual property audits to comply with internal standards
  • Managed and adhere to property budget.

Education

No Degree - Business

Palomar Community College
San Diego

High School Diploma -

Escondido Charter High School
Escondido, CA
06.2008

Skills

  • FairHousing Laws
  • Marketing
  • Property Tours
  • Affordable Housing/Military Housing
  • Payment Management
  • Financial Budgeting and Reporting
  • Daily Operations Management
  • Property Tours and Inspections
  • Leasing and Sales
  • Team Training
  • Expertise in [Yardi, Onesite, LRO, Funnel, Realpage, Bluemoon, Focus, Yieldstar, Word, Excell,
  • Conflict Handling
  • Resident Relations

References

  • Nasim Rafati, Sr Property Manager, 858-336-0815, nigori0804@gmail.com
  • Brian Khousakoun, Community Manager, 616-218-3961, khousakoun@gmail.com
  • Dr. Joseph Ellis, DPM, EA, CFP, 760-845-0509, drjosephellis@gmail.com

Timeline

Leasing Manager

Quarterra (LMC)
01.2019 - Current

Multi-Site Community Manager

Aimco
01.2016 - 01.2018

Assistant Community Manager

Aimco
01.2010 - 01.2016

No Degree - Business

Palomar Community College

High School Diploma -

Escondido Charter High School

Similar Profiles

CREATE PROFILE
ASHLEY GUSTAFSON