Ashley Hernandez
Upland,CA
Summary
Caring nursing team member offering outstanding proficient patient care. Adapt at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Scheduler
Transtreme
08.2021 - 05.2022
- Generated department orders and accompanying documentation.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Front Desk Receptionist
Chino Hills Family Medical Group
10.2017 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Claims Representative
All State Insurance
12.2016 - 09.2017
- Analyzed and addressed escalated claims to resolve issues quickly.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Updated claims system to track claim status and provide relevant information to other department.
Manager
Big League Dreams
02.2011 - 12.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
License Vocational Nurse
American Career College
Ontario, CA06.2023
CNA
US Colleges
Montclair, CA06.2021
Skills
- Multitasking
- Team player
- Medical Terminology Knowledge
- Patient-Focused Care
- Primary Care
- Computer Literacy
Certification
- BLS - Basic Life Support
- Licensed Vocational Nurse - 08/2023
- CNA - Certified Nurse Assistant
Timeline
Scheduler
Transtreme
08.2021 - 05.2022
Front Desk Receptionist
Chino Hills Family Medical Group
10.2017 - 05.2021
Claims Representative
All State Insurance
12.2016 - 09.2017
Manager
Big League Dreams
02.2011 - 12.2016
License Vocational Nurse
American Career College
CNA
US Colleges
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