Ashley Iglesias
Mercedes
Summary
I bring a strong background in customer service & recognizing their needs. I’m dedicated to delivering high-quality results and continuously improving my skills to stay aligned with company standards.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Hidalgo County Constable Precinct 1
05.2024 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Organize confidential files
- Handled the issuance of civil cases from courts, law firms, the Attorney General's office, and related sources.
- Prepare Daily & Monthly Reports
- Manage Payroll processing
- Answer the office phone & attend customers
- I bill for any checks that have been received.
- Assisted customers in giving them advice on the next steps regarding their civil matters.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Cashier/Sales Associate
El Rancho Boots
12.2021 - 03.2022
- Provided accurate cash handling skills balancing the register drawer daily, and processing credit and debit card payments accurately
- Processed returns efficiently while following company guidelines regarding refunds or exchanges
- I assisted customers with purchase decisions
- Retried merchandise from sales floors, stock room, or other locations
- Built trustful relationships with customers to encourage return visits
- Note: Follow this format for the remainder work experiences
- Avoid having job descriptions in paragraphs use bullet points instead
Art Gallery Assistant
Texas A&M University Corpus Christi
08.2019 - 02.2020
- Assisted with the successful planning and execution of various art events, including exhibitions, lectures, and workshops.
- Conducted guided tours for visitors to offer insight into exhibited artworks and their historical context.
- Provided essential support during exhibition installations, ensuring timely completion of gallery setups.
Education
Bachelor Of Science - Criminal Justice
Sam Houston State University
Huntsville, TX08.2024
Skills
- Bilingual
- Office software
- Communication
- Critical thinking
- Time management
- Attention to Detail
- Customer service
Timeline
Administrative Assistant
Hidalgo County Constable Precinct 1
05.2024 - Current
Cashier/Sales Associate
El Rancho Boots
12.2021 - 03.2022
Art Gallery Assistant
Texas A&M University Corpus Christi
08.2019 - 02.2020
Bachelor Of Science - Criminal Justice
Sam Houston State University
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