Ashley James
Wadesboro,NC
Summary
Detail-oriented Customer Service and Operations Professional experienced in sales, front-desk support, scheduling, and team coordination. Delivered reliable operations and organized task management through effective problem-solving and time management skills. Committed to enhancing customer experiences by providing dependable support.
Overview
25
25
years of professional experience
Work History
Pro Shop Worker
Twin Valley Country Club
03.2023 - Current
- Assisted members with golf shop purchases, fittings, and product questions.
- Processed sales transactions accurately using point-of-sale systems and cash-handling procedures.
- Maintained organized merchandise displays and stocked pro shop inventory.
- Scheduled tee times and supported front-desk customer service for guests.
- created and managed employee schedules to ensure adequate staffing and smooth daily operations.
Cleaner
Self Owned Businesses
02.2009 - Current
- Cleaned living spaces, kitchens, and bathrooms using approved supplies and methods.
- Sanitized high-touch surfaces to support safe, hygienic home environments.
- Organized cleaning tasks efficiently to complete assigned work consistently and on schedule.
- Followed client instructions to meet specific cleaning preferences and expectations.
- Protected furnishings and belongings while dusting, vacuuming, mopping, and wiping surfaces.
- Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
Car Saleswomen
Champion Ford Rockingham
05.2009 - 06.2010
- Qualified customer needs and matched vehicle options to lifestyle and budget.
- Presented features, trims, and financing options to support informed purchase decisions.
- Guided buyers through trade-in evaluations, test drives, and delivery preparation.
- Maintained accurate CRM records and followed up on active sales opportunities.
- Coordinated with finance and service teams to streamline sales and handoff process.
- Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
Waitress
Western Sizzlin
03.2002 - 06.2009
- Greeted guests promptly and presented menus with attentive, courteous service.
- Took accurate food and beverage orders, confirming special requests with kitchen staff.
- Delivered meals efficiently while maintaining steady table coverage during busy shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Refilled drinks, cleared tables, and reset dining areas to support smooth guest turnover.
Education
High School Diploma -
Anson High School
Wadesboro, NC05.2004
Skills
- POS system operation
- Stock replenishment
- Customer service
- Customer assistance
- Attention to detail
- Problem-solving
- Operations management
- Time management
- Reliable and responsible
- Analytical skills
- Goal oriented
- Problem-solving abilities
Timeline
Pro Shop Worker
Twin Valley Country Club
03.2023 - Current
Car Saleswomen
Champion Ford Rockingham
05.2009 - 06.2010
Cleaner
Self Owned Businesses
02.2009 - Current
Waitress
Western Sizzlin
03.2002 - 06.2009
High School Diploma -
Anson High School