Ashley Jepsen
FALLBROOK,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Optum
Vista, California
05.2012 - Current
- Assisted with patient intake by collecting medical history and verifying insurance information.
- Coordinated with healthcare providers to schedule and optimize patient appointments.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Prepared examination rooms, maintaining cleanliness and availability of necessary supplies.
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
- Supported clinical staff during procedures by providing necessary instruments and materials.
- Processed lab specimens for testing while adhering to safety protocols and standards.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Recorded detailed notes during patient visits to maintain accuracy of medical records and support continuity of care.
- Conducted EKGs, spirometry testing, and audiograms for patient evaluations.
Education
Medical Assistant
Kaplan College
Vista, CA 09.2011 - 05.2012
Fallbrook High School
Fallbrook, CASkills
- Electronic health records
- Vital signs measurement
- Laboratory specimen handling
- HIPAA compliance
- Patient appointment scheduling
- Clinical procedure support
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Professionalism
- Patient-focused care
- CPR
Timeline
Medical Assistant
Optum
05.2012 - Current
Medical Assistant
Kaplan College
09.2011 - 05.2012
Fallbrook High School