Summary
Overview
Work History
Education
Skills
Work Authorization
References
Timeline
Generic

Ashley Jones

Southgate,MI

Summary

Detailed Client Service professional known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

10
10
years of professional experience

Work History

Optician/ Front Desk

America's Best
Ann Arbor
11.2020 - Current
  • Processed payments for products purchased by customers.
  • Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
  • Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.

Night Watch

Eastern Michigan University
Ypsilanti
01.2015 - 05.2018
  • Extreme use of Microsoft Suite
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere, while making safety a top priority
  • Responded quickly to emergency situations to assess and deflect issues

Human Resources Intern

City Hall
Grand Rapids
06.2015 - 06.2016
  • Prepared onboarding documents for new hires, such as contracts and employee handbooks.
  • Organized and maintained personnel records in a secure database.
  • Assisted with new hire orientation preparation, scheduling and administration.
  • Worked on multiple projects simultaneously in fast-paced environment.
  • Found and retrieved information from files in response to requests from authorized users.

Education

Bachelor of Science - Communication And Theatre

Eastern Michigan University
Ypsilanti, MI
04.2018

High School Diploma -

City High School
Grand Rapids, MI
06.2013

Skills

  • Customer Service
  • Microsoft and Google Suite
  • Data Entry
  • Scheduling
  • Communication and Interpersonal Skills
  • Electronic Medical Records
  • Adaptable
  • Collaborative
  • File Management
  • Insurance Coverage Verification
  • Insurance plan verification

Work Authorization

Authorized to work in the United States for any employer.

References

References available upon request.

Timeline

Optician/ Front Desk

America's Best
11.2020 - Current

Human Resources Intern

City Hall
06.2015 - 06.2016

Night Watch

Eastern Michigan University
01.2015 - 05.2018

Bachelor of Science - Communication And Theatre

Eastern Michigan University

High School Diploma -

City High School

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Ashley Jones