Ashley Jones
Summary
Results-driven Manager with expertise in inventory management, payroll administration, and employee training. Proven ability to implement quality control measures and enhance customer satisfaction.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Chilis's Bar and Grill
Tampa
03.2024 - 03.2026
- Managed inventory levels and ordered supplies to maintain stock availability.
- Facilitated staff meetings to share updates and collect feedback for actionable improvements.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assessed individual and team performance, identifying specific opportunities for targeted improvement.
- Established quality control measures to ensure compliance with company standards.
Marketing Training Manager (MTM)
Wendys
Lakeland
05.2016 - 03.2024
- Organized training documentation and resources for quick access by team members and management.
- Fostered continuous learning culture by promoting professional development opportunities across teams.
- Organized and coordinated training sessions for new employees.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Monitored progress of trainees through feedback from managers and supervisors.
- Enhanced training programs through systematic improvements to meet desired results.
- Implemented systems for tracking employee certifications and qualifications across departments.
General Manager
tacobell
Lakeland
06.2009 - 05.2016
- Managed staff training and development programs for team members.
- Implemented inventory management systems to reduce waste.
- Ensured compliance with health and safety regulations consistently.
- Coordinated scheduling to optimize labor efficiency across shifts.
- Resolved customer complaints to improve service satisfaction levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
Education
Some College (No Degree) -
Pima Community College
Tucson, AZSkills
- Inventory management
- Payroll administration
- Employee training
- Quality control
- Staff scheduling
- Customer relationship management
Timeline
Assistant Manager
Chilis's Bar and Grill
03.2024 - 03.2026
Marketing Training Manager (MTM)
Wendys
05.2016 - 03.2024
General Manager
tacobell
06.2009 - 05.2016
Some College (No Degree) -
Pima Community College