Ashley Joseph
Columbus,Ohio
Summary
To obtain a position in a team oriented workplace that will enable me to utilize the skills I have learned and improve them through the teaching and guidance of the well experienced staff. I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position, willing and ready to help a team achieve company goals. Not to mention, I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. All in all, my goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home health aide
Universal Medical staffing
01.2015 - Current
- Caregiver work with autism.
- Improved patient well-being by providing compassionate and attentive personal care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Claims Analyst
Epiq
01.2021 - 01.2023
- Maintained claims data.
- Researched claims and incident information to deliver solutions and resolve problems.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Organized, planned and documented materials
- Customer Service care
Customer service
teleperformance
01.2016 - 01.2020
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
Customer service home owner insurance
HKT teleservices
01.2016 - 01.2018
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Consulted with customers to assess needs and propose optimal solutions.
- Assisted in recruiting, hiring and training of team members.
- Trained and developed team members to build human capital.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked effectively in fast-paced environments.
Dental assisting/front desk
Dependable Dental staffing
01.2014 - 01.2017
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated leadership skills in managing projects from concept to completion.
Education
Dental Assisting -
South Western Career Academy
Grove City, OHSkills
- Leadership
- Sterilization
- Self-motivated
- Oral hygiene instruction
- Work effectively in a team
- Problem solver
- Human relations
- Charting
- Punctual
- Insurance
- Scheduling
- Front Desk
- Customer service
- Client Transportation
- Personal Care Aide (PCA)
- Certified in CPR/AED
- Home Health Aide (HHA)
- Daily Charting
Certification
- CPR, 02/01/13, 02/01/15
- AED, 02/01/13, 02/01/15
Additional Volunteer Work
Dentistry from the heart, 2012, 2014, Ashley Joseph
Volunteer Experience
Dentistry from the heart, 2012, 2014, Ashley Joseph
Timeline
Claims Analyst
Epiq
01.2021 - 01.2023
Customer service
teleperformance
01.2016 - 01.2020
Customer service home owner insurance
HKT teleservices
01.2016 - 01.2018
Home health aide
Universal Medical staffing
01.2015 - Current
Dental assisting/front desk
Dependable Dental staffing
01.2014 - 01.2017
Dental Assisting -
South Western Career Academy