Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Khouri

EMT

Summary

Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.


Accomplished Manager with a proven track record. I excel in strategic planning and decision-making, significantly improving team performance and safety procedures.

Overview

15
15
years of professional experience

Work History

Manager

Gold Star Chili
08.2010 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional, organized, and safe environment for employees and patrons.

EMT-Basic

Midwest Medical Transport
04.2021 - 05.2023
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Assisted with lifting and moving patients.

EMT-Basic

Prestige Patient Transport
08.2018 - 04.2021
  • Assisted with lifting and moving patients.
  • Observed patient behavior to report changes to medical personnel.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Trained new EMTs on proper protocols and procedures.

Education

High School Diploma -

Felicity Franklin High School
Felicity, OH
05.2001 -

Skills

Team leadership

Timeline

EMT-Basic

Midwest Medical Transport
04.2021 - 05.2023

EMT-Basic

Prestige Patient Transport
08.2018 - 04.2021

Manager

Gold Star Chili
08.2010 - Current

High School Diploma -

Felicity Franklin High School
05.2001 -

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Ashley KhouriEMT