Ashley Kilduff
Orange,CA
Summary
Dynamic Shift Manager with a proven track record at McDonald's, excelling in team leadership and critical thinking. Recognized for enhancing operational efficiency and fostering a positive work environment. Skilled in multitasking and workplace safety, I thrive in fast-paced settings, consistently achieving high standards and promoting customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Manager
Mcdonalds
Santa Ana, CA
03.2026 - Current
- Assisted in daily operations to promote efficient workflow and compliance with company guidelines.
- Supported inventory management efforts to enhance stock control and minimize waste.
- Resolved customer concerns effectively while demonstrating strong problem-solving capabilities and commitment to company principles.
- Encouraged a positive workplace culture through clear communication and helpful feedback.
- Aided in all store roles and consistently provided support to front-line staff.
- Managed emergency situations calmly, prioritizing safety for customers and team members during critical incidents.
Cashier
McDonald's
Santa Ana, CA
05.2023 - 03.2026
- Built relationships with customers to encourage repeat bunsiness.
- Stocked, tagged and displayed merchandise as required.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
Togo's Sandwiches
Laguna Beach, CA
06.2022 - 08.2023
- Collaborated with team members to enhance workflow during peak hours, improving service speed.
- Assisted in training new cashiers on operational procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Santiago High School
Garden Grove, CA05-2025
Skills
- Workplace safety
- Energetic and enthusiastic
- Delegating work
- Shift leadership
- Critical thinking
- Willingness to learn
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
Timeline
Shift Manager
Mcdonalds
03.2026 - Current
Cashier
McDonald's
05.2023 - 03.2026
Cashier
Togo's Sandwiches
06.2022 - 08.2023
High School Diploma -
Santiago High School