Ashley Kinnison
Fort Morgan,CO
Summary
Dynamic Ecomm Supervisor at Safeway with a proven track record in enhancing operational efficiency and elevating customer satisfaction. Skilled in customer resolution and time management, I successfully implemented policies that improved workflow accuracy and team performance, fostering a collaborative environment that drove significant improvements in service quality.
Overview
4
4
years of professional experience
Work History
Ecomm Supervisor
Safeway
Fort Morgan, CO
09.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
Head Housekeeping Supervisor
Fairfield Inn And Suites Marriott
Fort Morgan, CO
06.2021 - 03.2022
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Delegated work to staff, setting priorities and goals.
- Managed and supervised a team of housekeeping staff to ensure quality standards were met.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
- Prepared work schedules for associates to promote proper staffing levels.
Education
High School Diploma -
Fort Morgan High School
Fort Morgan, CO05-2008
Skills
- Customer resolution
- Time management
- Multitasking Abilities
- Adaptability and flexibility
- Team collaboration
- Quick learner
- Customer satisfaction
Affiliations
- I was an officer in FFA for 3 years during high school including a district officer position for 2 years.
- I am gardener and tend to my plants with love and passion.
- I am a current member of the DOES organization and attend district, state, and national convention.
- I do volunteer work every year with Break the Silence and Beltane Fire Festival which includes organizing vendors and volunteers.
Timeline
Ecomm Supervisor
Safeway
09.2022 - Current
Head Housekeeping Supervisor
Fairfield Inn And Suites Marriott
06.2021 - 03.2022
High School Diploma -
Fort Morgan High School