Ashley Kobeszko
Mesa,AZ
Summary
Seeking an opportunity with a growing organization to make a positive impact on revenues and experience for long term career growth.
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Juvenile Detention Officer
Durango
Phoenix, AZ
03.2024 - Current
- Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
- I supervised juveniles during day-to-day activities.
- Conducted security checks on the facility grounds and surrounding areas.
- Encouraged positive behaviors among detained juveniles through rewards systems.
- Completed daily reports.
- Build rapport with the youth.
- Followed a schedule such as school, a search, unit cleaning, and much more.
- Maintained records of individual detainees' progress and behavior while in custody.
- I did daily debriefs with the shift change.
- Took juveniles from the unit to school, café, gym, etc.
Medical Assistant
Denovaclinic
Mesa, Arizona
01.2024 - 03.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Scheduled appointments for patients via phone and in person.
CSP
PortView Preparatory
Tustin, CA
10.2023 - 12.2023
- Evaluated children to determine eligibility in the area of autism
- Assisted the education team in the development of appropriate goals, objectives, modifications, adaptations, strategies, services, and placements
- Communicated clearly and relate effectively with staff, families, children, and others
- Consulted with staff to provide communication, the behavioral, classroom, visual, environmental, and social supports
- Provided specialized information, in-service training, technical assistance, and follow-up to staff and families
- Completed functional assessments, behavior plans, and crisis protocols
- Maintained records on child performance and progress
Manager
Starbucks/ Fry's
Mesa, USA
01.2023 - 08.2023
- Resolving customer's issues, creating a safe friendly environment, Answering questions
- Making sure daily tasks are getting done
- Having fast paced speed and service while connecting with guests
- Developed and implemented strategies to increase customer satisfaction and loyalty
- Created monthly reports for senior management summarizing operational performance metrics
- Coached, mentored and trained team members to improve their job performance
- Conducted regular meetings with staff to discuss progress and identify areas of improvement
Barista/Cashier
Starbucks/ Fry's
Mesa, USA
03.2022 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos
- Operated cash registers to process customer payments
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors
- Stocked shelves with ingredients needed to make coffee drinks
- Trained new baristas on company policies and procedures regarding food handling safety standards
Hostess/Food runner/Server
YardHouse
Irvine, USA
03.2021 - 02.2022
- Greeted guests warmly upon arrival, seating them promptly
- Verified reservations and wait times with customers
- Maintained a clean and organized dining area
- Checked identification of customers prior to serving alcoholic beverages
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
- Resolved customer service and food-related issues to maintain guest satisfaction
- Took beverage orders and served drinks during peak mealtimes
- Utilized POS system to total meal costs and add taxes for final bill calculation
- Operated cash registers to accept payments for food and beverages
- Assisted staff by serving food and beverages or bussing tables
Sales Associate
Express
Corona, USA
01.2020 - 03.2021
- Sold various products by explaining unique features and educating customers on proper application or usage
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Worked with fellow sales team members to achieve group targets
- Adhered to company initiatives and achieved established goals
- Obtained signatures for financial documents and internal and external invoices
- Trained new team members in cash register operation, stock procedures and customer services
- Answered product questions with up-to-date knowledge of sales and promotions
- Built and maintained relationships with peers and upper management to drive team success
- Assessed customer needs to help and inform on product features
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Engaged customers in friendly, professional dialogue to determine needs
Cashier
Baskin Robbins/ Togo's
Orange, USA
08.2018 - 01.2020
- Rotated stock items and ingredients to maintain freshness
- Set up workstations prior to opening to minimize prep time
- Maintained a clean and orderly appearance throughout the kitchen and dining area
- Sanitized workstation at end of shift to prevent foodborne illnesses
- Helped train and develop new talent
- Prepared quality food and labeled, dated and covered items to preserve freshness
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections
- Utilized first in, first out method to cycle through stock and keep food fresher
- Portioned out food to specifications to prevent waste
Education
Associate - Behavioral Analysis
Norco Community College
Norco, CA06.2023
Diploma -
Orange High School
Orange, CASkills
- Time Management
- Merchandising Knowledge
- Strategic Planning
- Reliable and Punctual
- Cash Register Operation
- Outgoing Personality
- Excellent Communication Skills
- Energetic Self-Starter
- Listening Skills
- POS System Operation
- Problem-Solving
- Budget Controls
- Customer Service
- Cash Handling
- Staff Management
Additional Information
I did community service at a Law Firm. I answered phones, greeted customers, scanned, and filed documents., I also did community service for Yorba Middle School. I helped the students with their homework., In High School I worked with kids on the spectrum as a Mentor. Helped with engaging with other students, going on field trips, homework and much more.
Certification
- CPR
Custom
- I community service at a Law Firm I answered phones, greeted customers, scanned in file documents. I also did community service for Yorba middle school with helping the kids with their homework.
- In High School I worked with the students on the spectrum as a Mentor. I worked with these students by helping them with their homework, felid trips, and much more
Timeline
Juvenile Detention Officer
Durango
03.2024 - Current
Medical Assistant
Denovaclinic
01.2024 - 03.2024
CSP
PortView Preparatory
10.2023 - 12.2023
Manager
Starbucks/ Fry's
01.2023 - 08.2023
Barista/Cashier
Starbucks/ Fry's
03.2022 - 08.2023
Hostess/Food runner/Server
YardHouse
03.2021 - 02.2022
Sales Associate
Express
01.2020 - 03.2021
Cashier
Baskin Robbins/ Togo's
08.2018 - 01.2020
Associate - Behavioral Analysis
Norco Community College
Diploma -
Orange High School