Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Ashley Koch
Lamont ,IA
Summary
Overview
12
years of professional experience
Work History
Mcdermott Oil
Manager
06.2023 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assist with Making food.
- making sure food is ordered every week.
Good Neighbor Society
Certified Nursing Assistant
07.2022 - 01.2024
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Imagine The Possibilities
Derict Cafe Professional
07.2018 - 07.2022
Job overview
- Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
- Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Promoted physical health among clients by assisting with exercise routines and encouraging an active lifestyle.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Followed nutritional plans to prepare optimal meals.
Dairy Queen Grill & Chill
Manager
09.2012 - 12.2021
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
West Delaware High SchoolManchester, IA
High School Diploma
05.2010
University Overview
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Schedule Preparation
- Sales management
- Hiring and Training
Timeline
Manager
Mcdermott Oil
06.2023 - Current
Certified Nursing Assistant
Good Neighbor Society
07.2022 - 01.2024
Derict Cafe Professional
Imagine The Possibilities
07.2018 - 07.2022
Manager
Dairy Queen Grill & Chill
09.2012 - 12.2021
West Delaware High School
High School Diploma
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Paid time offWork-life balance4-day work weekAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- CNA - Certified Nurse Assistant
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