Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Harris

Buchanan,TN

Summary

Dynamic Sales Associate with proven expertise in customer service and POS system operation, honed at Bealls Outlet and Walmart. Excelled in creating positive shopping experiences, boosting customer satisfaction through exceptional service and effective problem-solving. Skilled in teamwork and collaboration, consistently participated in professional development to enhance store performance and sales. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Sales Associate

Bealls Outlet
01.2019 - 07.2020
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Walmart
03.2015 - 08.2018
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed efficient cash register operations.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Henry County High School
Paris, TN
05.2016

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Reliable and punctual
  • Excellent people skills
  • Outgoing Personality
  • Verbal/written communication
  • Stocking and Receiving
  • Store Opening and Closing
  • POS System Operation
  • Professional Demeanor
  • Cleaning techniques
  • Sales Training
  • Payment Processing
  • Display Setup

Timeline

Sales Associate

Bealls Outlet
01.2019 - 07.2020

Sales Associate

Walmart
03.2015 - 08.2018

High School Diploma -

Henry County High School

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Shelby Harris