Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ashley Kruse

San Mateo,CA

Summary

Customer service expert with extensive experience in fitness and salon sectors. Demonstrated success in improving client satisfaction through exceptional communication and efficient appointment scheduling. Proven track record of enhancing overall client experiences and fostering loyalty.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Studio Advisor

BodyROK
San Mateo, California
07.2025 - Current

Welcomed and checked in clients for fitness classes, ensuring a seamless experience.

Promoted membership plans while assisting clients with purchases and upgrades.

Maintained studio cleanliness, preparing spaces for incoming classes.

Communicated with clients via phone and email to address inquiries and schedule needs.

Supported marketing initiatives by engaging clients and encouraging class participation.

Receptionist

Drybar
Burlingame, California
05.2024 - 03.2025

Greeted clients and managed appointment check-ins to enhance service efficiency.

Provided detailed information on salon services and products through phone inquiries.

Maintained organized front desk appearance and retail displays to attract customers.

Collaborated with stylists to ensure timely delivery of high-quality customer experiences.

Processed payments and managed daily financial transactions accurately.

Education

High School Diploma -

Aragon High School
San Mateo
05-2022

Pima Community College
Tucson, AZ

Skills

  • Customer service
  • Sales promotion
  • Appointment management
  • Financial transactions
  • Studio operations
  • Client engagement

Certification

  • Cardiopulmonary Resuscitation
  • First Aid Fundamentals

Languages

English
Native/ Bilingual

Timeline

Studio Advisor

BodyROK
07.2025 - Current

Receptionist

Drybar
05.2024 - 03.2025

High School Diploma -

Aragon High School

Pima Community College