Customer service expert with extensive experience in fitness and salon sectors. Demonstrated success in improving client satisfaction through exceptional communication and efficient appointment scheduling. Proven track record of enhancing overall client experiences and fostering loyalty.
Welcomed and checked in clients for fitness classes, ensuring a seamless experience.
Promoted membership plans while assisting clients with purchases and upgrades.
Maintained studio cleanliness, preparing spaces for incoming classes.
Communicated with clients via phone and email to address inquiries and schedule needs.
Supported marketing initiatives by engaging clients and encouraging class participation.
Greeted clients and managed appointment check-ins to enhance service efficiency.
Provided detailed information on salon services and products through phone inquiries.
Maintained organized front desk appearance and retail displays to attract customers.
Collaborated with stylists to ensure timely delivery of high-quality customer experiences.
Processed payments and managed daily financial transactions accurately.