I am a highly enthusiastic and ambitious individual with the ability to learn concepts quickly. I work great alone or with a team, and enjoy inspiring others and being inspired. I also have an intense desire to succeed and willfulness to learn and gain more experience to further my career path.
Overview
17
17
years of professional experience
Work History
Shift Lead
Potbelly
Woodbury, MN
09.2021 - Current
Supervised daily operations to ensure efficient workflow and optimal team performance.
Trained and mentored staff, fostering a collaborative work environment.
Implemented process improvements to enhance service speed and accuracy.
Monitored inventory levels, ensuring timely restocking of supplies and minimizing waste.
Completed store opening and closing procedures and balanced tills.
Ensured compliance with health and safety regulations during all operational activities.
Trained new employees and delegated daily tasks and responsibilities.
Receptionist/Sales Associate
Global Fitness and Yoga
10.2014 - Current
Provide outstanding customer service to all members/customers
Promoting future business by selling memberships
Logging customer information into system and keeping their profiles up to date
in home care and aid
Oak view
10.2024 - 03.2025
Providing personal care for lower functioning individuals
Duties include meal prep, medications, help with movement, shower bath etc.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Demonstrated strong organizational and time management skills while managing multiple projects.
Personal Care Assistant
Best Home care
03.2018 - 05.2018
Catered to the individual’s needs and behaviors
Administrated medications as needed
Attended, consoled learning techniques and behaviors
Vocational Specialist/ Job Coach
Partnership Resources Inc.
09.2017 - 04.2018
Prepared special needs individuals for career placement
Provided personal care for lower functioning individuals
Understanding different disabilities and supporting each individual based off their needs
Developed individualized vocational plans to enhance client employability and independence.
Facilitated workshops on job readiness, including resume writing and interview techniques.
Collaborated with community employers to identify job opportunities for clients.
Monitored client progress and adjusted plans based on feedback and outcomes.
Shift Leader
SUBWAY®Restaurants
Bloomington, MN
01.2009 - 01.2014
Supervised daily operations to ensure compliance with food safety standards.
Trained and mentored team members on customer service excellence and operational procedures.
Managed inventory levels, reducing waste through efficient stock control practices.
Assisted in scheduling staff shifts to optimize labor costs and maintain service quality.