Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Lopez

North Las Vegas,NV

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Smith's Food & Drug Stores. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Recognized for fostering a positive environment and efficiently managing operations to support team success.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Smith's Food & Drug Stores
03.2024 - 12.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Receptionist

Pure& Spa Nais
02.2022 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Shadow Ridge High School
Las Vegas, NV
05-2019

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling

Languages

Spanish
Full Professional

Timeline

Cashier Team Lead

Smith's Food & Drug Stores
03.2024 - 12.2024

Receptionist

Pure& Spa Nais
02.2022 - 10.2023

High School Diploma -

Shadow Ridge High School

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Ashley Lopez